We hear this question all the time…. what do you do when your menstrual cup needs to be emptied and you’re at work, at school, or in another public place? What if you live in a dorm where the bathroom stalls are separate from the sinks? Having to deal with a...
Pixie Cups
Welcome to the Pixie Cup family!
We know you’re going to love your new cup!
How to Clean your Menstrual Cup in a Public Bathroom
Menstrual cups for teenagers: a guide for teens and parents
Learning to use a menstrual cup as soon as your first period can make your period life much easier and a more positive experience.
“Help, I think it’s stuck!” How to remove your menstrual cup
If you’re experiencing a “stuck” menstrual cup, don’t panic! We’re here to help.
How to make your menstrual cup pop open
The #1 secret to a leak-free period with a menstrual cup? Making your menstrual cup pop open. Try our tips for creating the perfect seal.
8 menstrual cups tricks for newbies
Haven’t you heard? Menstrual cups are awesome. [I know we’re sorta biased, but it’s true!] If you’re thinking about making the switch, you’re in the right spot. We’re about living that free life! Whether you’re a beginner or a seasoned user, we have 8 menstrual cup...
Should you steam or boil your menstrual cup?
Which one is better, steaming or boiling your menstrual cup? Does it matter? It really comes down to which one you prefer.
It’s time to get rid of menstrual cup leaks
Menstrual cups sometimes leak… but you can fix it! Check out our blog post to learn some menstrual cup hacks to make your period experience white-pants approved!
Why does my menstrual cup slip down when I use it for a while?
Does your period cup ever slide down after you wear for a while? You’re not the only one! Here are some reasons why this might be happening, and some tips on how to fix it!
100% Happiness Guaranteed!
We stand behind our products. If for any reason you aren't completely satisfied with your Pixie Cup, let us know and we’ll do our absolute best to fix the issue! Email us with any issues or questions at info@pixiecup.com.
Product Instructions
Misplace (or throw away) your product instructions? No worries — you can download and print a new set here!
How do I insert a cup and what fold should I use?
We recommend the C fold if you are having a hard time getting the cup to “pop” open. The punch-down or the triangle fold are best if you have a smaller opening or experience pain with inserting tampons. The C fold is the most popular and works for most women. Learn more about cup folds on our blog.
Why is my cup leaking?
If your cup has fully opened and it is still leaking, you probably need a bigger cup. If you are having trouble getting your cup to open and you have tried all of our recommended tips, then you likely need a smaller cup.
What if I can’t reach my cup when I try to take it out?
If you’re having trouble reaching your cup, relax your muscles, squat, and try to grab the base of the cup to break the seal. Read how to remove a stuck cup on our blog.
Why is my cup sliding down or falling out?
If your cup is sliding down, you may need a bigger size. However, it’s also possible that you have weak pelvic floor muscles. Learn how to strengthen your pelvic floor muscles.
How often should you sterilize your cup?
We recommend sterilizing your cup before and after each period. If you are prone to yeast infections, then sterilizing your cup daily is recommended. You can sterilize your cup by boiling it on the stove, or by using our steamer or UV sterilizer. Learn more about sterilizing your cup on our blog.
How can I get rid of cup odor?
Maintain a good habit of cleaning and sterilizing your cup. If your cup has a weird smell that won’t come out with regular cleaning, you can try a vinegar lemon rinse or sunbathing your cup. Learn more about removing cup odor on our blog.
Can I use a cup with an IUD, Nuvaring, or any other inserted birth control?
Yes! You can use a menstrual cup with an IUD. Read more on our blog.
How long do Pixie Cups last?
Our cups can last up to 10 years with proper care.
Why did my stem break?
Without proper care, the silicone will break at its weakest point, the stem. Also, removing the cup by tugging on the stem without breaking the seal will cause extra stress and may cause the stem to tear or break.
Size is not right? Experiencing discomfort? Not happy?
We don’t want this for you! Send us a message and either Jill, Natalie, Kayla, or Hannah will respond within the next 24 hours.
Your words matter so much to us. Please leave us a review to let us (and the world) know how much you love your Pixie Cup!
Just think about it…reviews factor into our decision making process, big time! We read every single review we get and your words matter so much to us!
If you purchased from Amazon, click here to leave us a review.
Pixie Cup Amazon Review
If you purchased from pixiecup.com, click here to leave us a review.
THANK YOU! From the bottom of our hearts, thank you for supporting our small business and helping us help others.
Stay connected!
Sign up
Want 10% off your next purchase? Want to be the first to know about new products? Sign up for updates and special offers!
Follow us
Join the Pixie Squad
For cup users and cup curious alike! A safe place to learn and talk about periods, menstrual cups, and menstrual health in general. Plus exclusive giveaways and chances to participate in product development!
Pixie Disc QR code
Welcome to the Pixie Cup family!
We know you’re going to love your new Pixie Disc! Claim Your Free Lube here!
Common menstrual disc issues and how to fix them
Menstrual discs are inserted and worn entirely differently than menstrual cups, so even if you’ve been a cup user for years, a disc may take a little getting used to.
How to get rid of menstrual cup stains
Menstrual cup discoloration is the worst! But don’t worry — we have all the insider tricks to help you get rid of the most stubborn period cup stains!
Why using a menstrual disc will change your life
Menstrual cups have taken the market by storm. They are easy to clean, reusable for up to a decade and one of the most comfortable things you’ll wear on your period. Period discs are rising in popularity because they are comfortable, easy to use, great for women with...
How to recycle a menstrual cup or disc
You’ve already made the switch from single-use tampons and pads to reusable menstrual cups/discs and that’s big! Congratulations! A couple of things: you’ve made the world a greener place and you’ve changed a woman’s life too. Kind of crazy, right? We all ditch the...
Getting rid of the menstrual cup smell
Does your menstrual cup have an unpleasant odor? Don’t worry — there are several things you can do to remove the weird menstrual cup smell!
Should you steam or boil your menstrual cup?
Which one is better, steaming or boiling your menstrual cup? Does it matter? It really comes down to which one you prefer.
Washing your menstrual cup with soap
The key to menstrual cup success is making sure it’s cleaned properly. Check out our tips on washing your menstrual cup with soap.
How to insert
Relax. Always make sure you’re relaxed and not tense, as your body will be tight and that will make insertion difficult.
Pinch. Pinch Pixie Disc to form a figure eight.
Insert. You’re going to want to position yourself so your cervix is easy to reach. This is best achieved by sitting on a toilet, one leg up on the shower ledge or in a squatting position. Use your pointer finger to insert the rim of the cup and push as far back as is comfortable. Angle the cup back and down so the rim of the cup tucks around the backside of your cervix.
Tuck. Move your finger to the front rim, and push up, tucking the rim behind your pubic bone. This will secure the Pixie Disc and catch your flow.
How to remove
Relax and pull. Relax your body, and remember Pixie Disc is the only period disc on the market with a removal pull-string! Feel around for the thin silicone string and gentle pull. You should feel the disc dislodge. If you have cut off your string, insert your finger and hook it behind the front rim of the disc
Dump and wash. Pour your menstrual fluid into the toilet, wash your cup thoroughly with Pixie Wash, and reinsert. If it’s not possible for you to wash your cup, like you’re in a public restroom or camping, you may reinsert as long as your hands are clean. We recommend not going more than 24 hours without actually washing your disc, however. This will keep bacteria, odor and staining at bay.
How to clean
Sterilize. Before and after your cycle, be sure to sterilize by either boiling your disc on the stove, in a microwave safe container with water or in the Pixie Cup Steamer
Cleanse. Be sure to wash your disc every time you remove it, prior to reinserting. Same goes for your hands! Pixie Wash is the perfect pH balanced wash that is perfect for your body and your disc.
FAQs
How much does the Pixie Disc hold?
Our reusable disc holds 35ml of fluid or the equivalent of 3 super tampons, the same amount as our XL Pixie Cup!
Our reusable disc holds 35ml of fluid or the equivalent of 3 super tampons, the same amount as our XL Pixie Cup!
How does it work?
The disc is held in place by the pubic bone, right below the cervix, directly and securely collecting your blood. It will rest at a slight diagonal angle inside the body.
How do you insert it?
1. Squeeze the middle to where it looks like a figure 8
2. Lubricate the top of the disc
3. Sit on the toilet, squat, or hike one leg up (very difficult to insert while standing)
4. Make sure your pelvic floor muscles are completely relaxed (if tense at all, it makes insertion much harder). Insert the disc with the tip pointing down towards the ground and gently glide it back as far as it will go.
5. Using a finger, tuck the rim behind the pubic bone.
Do these work for a short cervix?
Absolutely! These are ideal for those with a short cervix since they directly hug the cervix. However, you may want to trim the stem off. The stem makes these amazing for those with a high cervix but won’t be necessary for a very low cervix.
How to remove it?
This is where the stem design comes in handy! Relax your pelvic floor muscles (this is a MUST), gently pull the stem to lower the disc down to where you can easily reach it, carefully place a finger under both sides of the rim of the disc to glide it the rest of the way out, then dump the contents into the toilet. (This could take some time to completely get the hang of it.)
How to remove it without a stem?
Use a finger to find the rim, then “hook” your finger under the rim and pull down horizontally (sort of like pulling out a drawer). Try to keep the disc parallel with the floor to avoid emptying before you’re ready.
Is it self-emptying?
Yes, the Pixie Disc is self-emptying when using the bathroom because your pelvic floor muscles relax. However, this feature tends to work for some and not for others. It depends on the person.
Can I use the Pixie Disc if I have a high cervix?
Absolutely! The stem design makes this much easier since you won’t have to reach the disc cup body to remove.
Can I use the Pixie Disc if I have a tilted cervix?
Yes, the Pixie Disc can be used if you have a tilted cervix since it directly hugs the cervix. The insertion process may be a bit harder to master, but once you have it down, you will not regret it.
Can the Pixie Disc be used for mess-free period sex?
Absolutely! You will want to trim the stem off first.
HSA & FSA eligible?
Yes! The Pixie Disc is eligible for HSA or FSA.
Does the Pixie Disc use suction?
No, there is not any suction used to keep the disc in place. Unlike a menstrual cup which uses suction to seal in your vaginal canal, the Pixie Disc is held in place by your pubic bone.
Can I use a menstrual disc with an IUD?
IUD users with a low cervix can still use menstrual discs. You may even find them easier to insert and remove. Just make sure your disc stays tucked behind your pubic bone during use, and be gentle when pulling it out
Size is not right? Experiencing discomfort? Not happy?
We don’t want this for you! Send us a message and either Jill, Natalie, Kayla, or Hannah will respond within the next 24 hours.
Your words matter so much to us. Please leave us a review to let us (and the world) know how much you love your Pixie Cup!
Just think about it…reviews factor into our decision making process, big time! We read every single review we get and your words matter so much to us!
If you purchased from Amazon, click here to leave us a review.
Pixie Disc Amazon Review (REGULAR)
Pixie Disc Amazon Review (SMALL)
If you purchased from pixiecup.com, click here to leave us a review.
Pixie Disc Review
THANK YOU! From the bottom of our hearts, thank you for supporting our small business and helping us help others.
Stay connected!
Sign up
Want 10% off your next purchase? Want to be the first to know about new products? Sign up for updates and special offers!
Follow us
Join the Pixie Squad
For cup users and cup curious alike! A safe place to learn and talk about periods, menstrual cups, and menstrual health in general. Plus exclusive giveaways and chances to participate in product development!
Pixie Gel Wash
We are so excited for you to receive your FREE gift!
Welcome to the Pixie Cup family!
We know you’re going to love your new Pixie Gel Wash!
How to get rid of menstrual cup stains
Menstrual cup discoloration is the worst! But don’t worry — we have all the insider tricks to help you get rid of the most stubborn period cup stains!
Getting rid of the menstrual cup smell
Does your menstrual cup have an unpleasant odor? Don’t worry — there are several things you can do to remove the weird menstrual cup smell!
Should you steam or boil your menstrual cup?
Which one is better, steaming or boiling your menstrual cup? Does it matter? It really comes down to which one you prefer.
Washing your menstrual cup with soap
The key to menstrual cup success is making sure it’s cleaned properly. Check out our tips on washing your menstrual cup with soap.
Does Pixie Cup Gel Wash replace the need to sterilize my menstrual cup/disc?
No, Pixie Wash is meant to be a quick cleanser for your cup or disc. It does not replace the need to sterilize your cup/disc before and after your period. To sterilize your cup or disc, you will want to boil it in water or use our Pixie Cup Steamer or UV Sterilizer.
What are the ingredients?
- Distilled water
- Soap nuts extract: a cleansing agent that is antimicrobial and anti-inflammatory
- Coco-glucoside: a natural cleansing agent derived from coconut sugar
- Honeysuckle extract: antibacterial, plant-based preservative
- Khu-seng extract: anti-inflammatory and anti-irritation
- Amur cork tree extract: conditions the skin and is anti-inflammatory
- Food-grade sodium chloride: softens and boosts cleaning performance
- Corn extract: purifies and soothes
- Lactic acid: natural preservative
- Rice bran extract: cleanses, softens, and moisturizes skin
- Olive oil: provides vitamin E and softening properties
- Menthol: cooling and refreshing agent
- Citrus extract: adds a refreshing scent
- Xanthan Gum: a thickening agent
Can you use Pixie Cup Gel Wash on other products?
Absolutely! Pixie Wash is gentle and all-natural, so you can use it to wash just about anything! You can also use it as a personal hygiene wash, or even a face wash!
Is Pixie Cup Gel Wash gluten free?
Yes!
Is Pixie Cup Gel Wash hypoallergenic?
Yes, it is made from 100% all-natural, gentle, plant-based ingredients and is also pH-balanced, making it safe for both you and your cup/disc!
How do you use Pixie Cup Gel Wash?
Rinse your cup/disc with cool water and apply cleanser. Rub the cup/disc with your fingers until all residue is gone.
Fill the cup with water and cleanser, place your palm over the cup to create a seal, and SQUEEZE! This forces water and soap to exit through the suction holes around the top, so you get those clean too.
Is Pixie Cup Gel Wash vegan and cruelty-free?
Yes, it is vegan and cruelty-free.
Is Pixie Cup Gel Wash pH balanced?
Yes!
Size is not right? Experiencing discomfort? Not happy?
We don’t want this for you! Send us a message and either Jill, Natalie, Kayla, or Hannah will respond within the next 24 hours.
Your words matter so much to us. Please leave us a review to let us (and the world) know how much you love your Pixie Cup!
Just think about it…reviews factor into our decision making process, big time! We read every single review we get and your words matter so much to us!
If you purchased from Amazon, click here to leave us a review.
Pixie Gel Wash Amazon Review
If you purchased from pixiecup.com, click here to leave us a review.
Pixie Gel Wash Review
THANK YOU! From the bottom of our hearts, thank you for supporting our small business and helping us help others.
Stay connected!
Sign up
Want 10% off your next purchase? Want to be the first to know about new products? Sign up for updates and special offers!
Follow us
Join the Pixie Squad
For cup users and cup curious alike! A safe place to learn and talk about periods, menstrual cups, and menstrual health in general. Plus exclusive giveaways and chances to participate in product development!
Replacement Gels
We are so excited for you to receive your FREE gift!
Welcome to the Pixie Cup family!
We know you’re going to love your new Stain Remover!
How to use a TENS unit for period cramps
A TENS unit is ideal for the treatment of painful period cramps. TENS therapy is non-invasive and safe, with few or no side effects.
What vitamins are good for PMS?
We’ve been told PMS is just part of being a woman, but there are a lot of things you can do to alleviate PMS symptoms, starting with taking a good PMS vitamin.
PMS symptoms are common, but not normal
85% of menstruating women in the US experience PMS symptoms, but PMS is not “normal.” PMS is caused by hormone imbalances and can often be improved by lifestyle changes.
Self-care during your period and why you really need it
As women, our bodies endure a lot. You should probably start every single day with patting yourself on the back. You do hard things! Half the time you don’t even know it. Through our whole menstrual cycle (25-40 days) a lot is happening. There are peaks and valleys...
7 ways to get better sleep on your period
Are you having a hard time getting good sleep on your period? We hear you! Get all the tips for sleeping soundly during your period.
Anxiety and Your Menstrual Cycle
Do you ever feel like there are some days when anxiety will sometimes spring up and attack you and it’s harder than usual to defeat it?
If you were to track your anxiety you might likely find that the increased times follow a somewhat monthly pattern. While this may sound strange, anxiety, along with a lot of other symptoms, can rise and fall with the hormonal changes of your period!
It all has to do with your menstrual cycle.
Benefits of Using a Menstrual Cup
Many women are switching to menstrual cups because not only are they better for the environment, but also for health + wellbeing! Continue reading to learn more about the revolutionary period care and the benefits of using a menstrual cup. What is a menstrual cup?...
How do I know when I need to replace my gel pads?
Pixie Gel Pads can be reused until they no longer stick to your body. Typically one set of gel pads should last about 8-10 uses when they are stored and cared for properly. The better they stick to your skin, the stronger the electrical current will be, and the better Pixie Relief will work. So for optimal pain relief, you will want to change the gel pads more frequently.
What are Pixie Gel ingredients?
Pixie Gel ingredients include:
- Crosslinked Acrylic Resin
- Polyhydric Alcohol
- Electrolytic Salt
- Additives (stabiliser etc.)
- Deionized Water
How many Pixie Gel Pads are in each pack?
Each replacement pack contains 20 replacement pads (10 pairs total).
How long will each Pixie Gel set last me?
This will differ for each person! Typically one set of gel pads should last about 8-10 uses when they are stored and cared for properly, so this pack of 10 sets could last for up to 100 uses!
To extend the stickiness of the Pulse Pads, ensure that your skin is clean and dry before use. This includes being free of oily substances such as lotion or shave cream.
Where do I place my Pulse Pads?
In order to have the best relief possible, the Pulse Pads need to be placed on your lower abdomen or lower back, so your Pixie Relief can target the nerves that supply the sensory fibers to the uterus.
Remove the clear liner and place the Pulse Pads on your lower abdomen or back at least 4 inches (10cm) apart. If the Pulse Pads are too close together, your Pixie Relief will not work properly.
What if the sticky gets in my pubic hair?
Don’t stress if part of the Pulse Pad touches pubic hair -- the gel is gentle and won’t pull hair out. However, try to avoid placing Pulse Pads over a large area of hair. This will prohibit a secure anchor to the skin, diminishing the strength of the current.
Do unused Pixie Gel Pads expire?
Pixie Gel Pads have a shelf life of 2 years when they're properly cared for. Make sure to store them in a cool, dry space
Can Pixie Gel Pads work with other TENS units?
These pads are best purchased if you are already using 60mm circular electrodes as they do not include the silicone pulse pads or wiring (although these items can be purchased from pixiecup.com).
Size is not right? Experiencing discomfort? Not happy?
We don’t want this for you! Send us a message and either Jill, Natalie, Kayla, or Hannah will respond within the next 24 hours.
Your words matter so much to us. Please leave us a review to let us (and the world) know how much you love your Pixie Gel Pads!
Just think about it…reviews factor into our decision making process, big time! We read every single review we get and your words matter so much to us!
If you purchased from Amazon, click here to leave us a review.
Pixie Gel Pads Amazon Review
If you purchased from pixiecup.com, click here to leave us a review.
Pixie Gel Pads Review
THANK YOU! From the bottom of our hearts, thank you for supporting our small business and helping us help others.
Stay connected!
Sign up
Want 10% off your next purchase? Want to be the first to know about new products? Sign up for updates and special offers!
Follow us
Join the Pixie Squad
For cup users and cup curious alike! A safe place to learn and talk about periods, menstrual cups, and menstrual health in general. Plus exclusive giveaways and chances to participate in product development!