Welcome to the Pixie Cup family!
We know you’re going to love your new cup!
How to use your menstrual cup
We get it, menstrual cups can be confusing at first. But they’re totally worth it! Once you get used to using a menstrual cup, you’ll never go back to messy, wasteful pads and tampons! (I don’t know about you but we are so over that diaper-wearing feeling)
We love our Pixie Cups and we want you to love yours too. We’ve put together tons of free resources to help you learn how to make your menstrual cup work for you and start living free!
Cleaning your Pixie Cup
Every time you use your cup, it’s important to make sure it’s clean and sanitized! How to properly clean your Pixie Cup is probably one of the most important things that you can learn in your menstrual cup journey. In this guide, we will walk you through all of our cleaning “musts,” as well as a few tips to help you keep your cup stain-free, odor-free, and sparkling clean!
Everything you need to know about using your cup
How do you insert this thing anyway? And what do you do if it gets stuck? It may seem like a lot to learn, but don’t worry — we’ve got you covered!
If you’re experiencing a “stuck” menstrual cup, don’t panic! We’re here to help.
100% Happiness Guaranteed!
We stand behind our products. If for any reason you aren’t completely satisfied with your Pixie Cup, let us know and we’ll do our absolute best to fix the issue! Email us with any issues or questions at firstname.lastname@example.org.
Misplace (or throw away) your product instructions? No worries — you can download and print a new set here!
Menstrual cup FAQs
How do I insert a cup and what fold should I use?
Why is my cup leaking?
If your cup has fully opened and it is still leaking, you probably need a bigger cup. If you are having trouble getting your cup to open and you have tried all of our recommended tips, then you likely need a smaller cup.
What if I can’t reach my cup when I try to take it out?
Why is my cup sliding down or falling out?
If your cup is sliding down, you may need a bigger size. However, it’s also possible that you have weak pelvic floor muscles. Learn how to strengthen your pelvic floor muscles.
How often should you sterilize your cup?
We recommend sterilizing your cup before and after each period. If you are prone to yeast infections, then sterilizing your cup daily is recommended. You can sterilize your cup by boiling it on the stove, or by using our steamer or UV sterilizer. Learn more about sterilizing your cup on our blog.
How can I get rid of cup odor?
Can I use a cup with an IUD, Nuvaring, or any other inserted birth control?
Yes! You can use a menstrual cup with an IUD. Read more on our blog.
How long do Pixie Cups last?
Our cups can last up to 10 years with proper care.
Why did my stem break?
Without proper care, the silicone will break at its weakest point, the stem. Also, removing the cup by tugging on the stem without breaking the seal will cause extra stress and may cause the stem to tear or break.
Recommended for you
Live your best menstrual cup life with our cup care essentials! These items are so versatile, they can be used for all of your feminine health needs. Save 15% when you use the code cuplife!
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Join the Pixie Squad
For cup users and cup curious alike! A safe place to learn and talk about periods, menstrual cups, and menstrual health in general. Plus exclusive giveaways and chances to participate in product development!