2-Year Pixie Thermal Warranty
Whether your product shorts out or your dog mistakes it for a chew toy, we got you covered.
Sign-up for our FREE 2-Year Warranty!
Welcome to the Pixie Cup family!
We know you’re going to love your new Pixie Thermal!
No, the device can not be machine washed or dried. Please spot clean as needed.
We do not recommend using other power banks with your Pixie Thermal for safety reasons. We do hope to have replacement power banks available on our website in the near future. In the meantime, if you have issues/questions about your power bank, please message us at firstname.lastname@example.org
We hope to have replacement power banks available on our website in the near future. In the meantime, if you need a new power bank, please message us at email@example.com; we will be happy to help!
Pixie Thermal uses graphene heating, which is lower than the electromagnetic field of other heating pads on the market.
We do not recommend wearing the Thermal while the power bank is charging for safety reasons.
Yes, it is safe to combine the heating pad with a TENS unit. If you do experience any discomfort, discontinue the combination immediately.
High Heat = 140F
Medium Heat = 122F
Low Heat = 113F
Absolutely! The heating pad is very soft and flexible.
The battery will last for up to 3 hours of continued use.
It’s not recommended to wear any electric devices while sleeping; however, the Thermal is equipped with an auto shut off; when using the high heat setting, the temperature will automatically change to the medium setting after 15 minutes. The medium heat setting will automatically change to the low heat setting after 30 minutes.
The power bank can be kept in a pocket or stored on the belt.
Size is not right? Experiencing discomfort? Not happy?
We don’t want this for you! Send us a message and either Jill, Natalie, Kayla, or Hannah will respond within the next 24 hours.
Your words matter so much to us. Please leave us a review to let us (and the world) know how much you love your Pixie Cup!
Just think about it... reviews factor into our decision making process, big time! We read every single review we get and your words matter so much to us!
If you purchased from Amazon, click here to leave us a review.
Pixie Thermal Amazon Review
If you purchased from pixiecup.com, click here to leave us a review.
Pixie Thermal Review
THANK YOU! From the bottom of our hearts, thank you for supporting our small business and helping us help others.
Are You Happy With Your Pixie Thermal?
Join Our Email List
Want 10% off your next purchase? Want to be the first to know about new products? Sign up for updates and special offers!