Welcome to the Pixie Cup family!

We know you’re going to love your new cup!

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How to use your menstrual cup

We get it, menstrual cups can be confusing at first. But they’re totally worth it! Once you get used to using a menstrual cup, you’ll never go back to messy, wasteful pads and tampons! (I don’t know about you but we are so over that diaper-wearing feeling)

We love our Pixie Cups and we want you to love yours too. We’ve put together tons of free resources to help you learn how to make your menstrual cup work for you and start living free!

Cleaning your Pixie Cup

Every time you use your cup, it’s important to make sure it’s clean and sanitized! How to properly clean your Pixie Cup is probably one of the most important things that you can learn in your menstrual cup journey.  In this guide, we will walk you through all of our cleaning “musts,” as well as a few tips to help you keep your cup stain-free, odor-free, and sparkling clean!

Everything you need to know about using your cup

How do you insert this thing anyway? And what do you do if it gets stuck? It may seem like a lot to learn, but don’t worry — we’ve got you covered!

100% Happiness Guaranteed!

We stand behind our products. If for any reason you aren’t completely satisfied with your Pixie Cup, let us know and we’ll do our absolute best to fix the issue! Email us with any issues or questions at info@pixiecup.com.

Product Instructions

Misplace (or throw away) your product instructions? No worries — you can download and print a new set here!

luxe instructions

Menstrual cup FAQs

Why do I experience pain while inserting my cup?
Your cup should not be painful. If you are experiencing pain, your cup could be too big and we recommend trying a smaller size. Tight pelvic floor muscles could also cause some irritation. In this case, using a softer cup may help.
How do I get my cup to pop open?
If you have trouble getting your cup to pop open and seal properly, use the C fold and a little lubricant. Try inserting while squatting. After inserting, grab the base of the cup and rotate the cup in a circular motion. Run a finger around the rim to check for folds. If necessary, wiggle the cup up and down a little (but don’t pull on it). If those tips don’t work, you may need a smaller size.
Can you turn the cup inside out / Can I trim the stem?

Yes! If the stem is too long or is bothering you, trim it a little at a time to find the perfect length for you. You can use a nail file to smooth out any rough edges. If the stem is still bothering you, try turning the cup inside out.

What if I can’t reach my cup when I try to take it out?
If you’re having trouble reaching your cup, relax your muscles, squat, and try to grab the base of the cup to break the seal. Read how to remove a stuck cup on our blog.

tips on how to remove a stuck cup Part2 #PixieCup #needtoknow #lifesaver #tipsandtricks #learnontiktok #tamponstuck #dontstress #menstrualcup

♬ original sound – Pixie Cup
How often should you sterilize your cup?

We recommend sterilizing your cup before and after each period. If you are prone to yeast infections, then sterilizing your cup daily is recommended. You can sterilize your cup by boiling it on the stove, or by using our steamer or UV sterilizer. Learn more about sterilizing your cup on our blog.

How can I get rid of cup odor and stains?

Maintain a good habit of cleaning and sterilizing your cup. If your cup has a weird smell that won’t come out with regular cleaning, you can try a vinegar lemon rinse or sunbathing your cup. Learn more about removing cup odor on our blog.

How long do Pixie Cups last?

Our cups can last up to 10 years with proper care.

Can I use a cup with an IUD, Nuvaring, or any other inserted birth control?

Yes! You can use a menstrual cup with an IUD. Read more on our blog.

Can I recycle my cup?

Yes! Cups are made with medical-grade silicone; some hospitals may have procedures in place for recycling silicone. It’s also safe to burn. Silicone burns to simple ash and doesn’t give off toxic fumes. Read more on our blog.

Recommended for you

Live your best menstrual cup life with our cup care essentials! These items are so versatile, they can be used for all of your feminine health needs. Save 15% when you use the code cuplife!

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For cup users and cup curious alike! A safe place to learn and talk about periods, menstrual cups, and menstrual health in general. Plus exclusive giveaways and chances to participate in product development!